Tickets
Type
Overview | All current tickets, sorted by priority and status |
Active | Currently being worked, sorted by priority |
Assigned to me | Assigned to this account, sorted by priority |
High priority | Urgent and high priority tickets |
Backlog | Prioritized tickets not being worked |
New | Tickets not yet prioritized |
On hold | Tickets not to be worked currently |
Closeout | Completed tickets awaiting closure |
All | Full list |
Status
New | Newly created ticket |
Reviewed | Assessed for priority |
In progress | Currently being worked on |
Testing | Undergoing testing before being ready for release |
Resolved | Complete and ready for code review |
Awaiting deployment | Merged and ready for deployment |
On hold | Not currently being worked |
Cannot reproduce | Invalid issue pending closure |
Closed | No further updates |